Tools •Problem Solving •
Posted by Rezwan • May 11, 2009 • (1) Comments •
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1. Slow down. Don't jump to conclusions. What are reasons to explain the situation. Hot thoughts ("people are out to get me", "This computer is a pile of crap") vs. Cool Thoughts. Figure out more about what has happened before deciding how to respond.
2. Perspective Taking. Ask the person or adversary "why did you do that?" or "what happened"? This works for people as well as inanimate objects. "If I was a fork, where would I be?"
3. Goal Setting.What do you want as an outcome? What are all the possible ways to arrive at it? This depends a lot on your b eliefs of what caused the adversity. So if you believe X caused it, then your goal might be Y, which uses steps a, b, c. A different belief of causes generates different goals and steps.
4. Choosing a course of action. Compare the pluses and minuses of the goals in step 3.
5. How did it go? Did your solution work? If not, try another, until satisfaction.